This position is responsible for leading, planning, organizing, controlling, monitoring and measuring operational activities for Health Information Management. This may be in a single facility, multiple facilities across the system, or specific functions for multiple facilities such as deficiency management and record completion, document imaging (scanning and processing), coding support, facility-based release of information, or support of centralized services related to release of information, forms management, policy and procedure development, integrity of the medical record, and/or management of enterprise master patient index. The Sr. Manager is responsible for the achievement of the business unit(s) goals for all key performance indicators, including data analysis and development of action plans when goals are not met. Key performance indicators may include but are not limited to, unbilled accounts receivable, designated quality outcomes in coding, transcription services, health records and electronic health record system usage and maintenance, release of information, regulatory compliance, and HIPAA compliance. The position is responsible for successfully managing the operational and administrative activities of Health Information Management Services (HIMS), including hiring of HIMS staff, goal setting, competency measurement and monitoring, action planning, and corrective action. Ensures compliance with retention of medical records by working with Records Program Manager.
Conducts Planning. Manages the operational units within the HIMS Department to include scheduling of staff and monitoring and assignment of workload, monitoring the productivity and quality of work performed by staff and reviewing each with individual staff and developing action plans for performance improvement as needed. Assists each employee with development of goals, reviewing goal progress and performing annual assessment with each employee. Responsible for hiring of staff, coordinating training and education, and providing leadership and mentorship to staff to build and improve skills in order to progress in career.
Manages Information Systems and Informatics. Creates innovative ideas by evaluating the effectiveness of existing and potential computer applications. May participate as a member of facility, ambulatory, and/or the system HIMS leadership teams to conduct strategic planning. Works with information technology internal staff and vendors to manage information systems, database applications, and reporting functions. Acts as a subject matter expert for electronic medical records functional usage and records requirements. Monitors the compliance of physicians and clinical staff with electronic medical records and health information management system required processes. Continually builds and maintains a complete understanding of applicable electronic applications as they relate to hospital billing and HIMS functions that result in efficient and effective processes and produce desirable outcomes such as reduced unbilled accounts receivable.
Manages policies and procedures. Formulates and ensures implementation of Health Information Management policies and procedures that create compliance with federal, state and local regulatory guidelines and minimize risk regarding the companys assets and interests. Provides policy and procedural updates and education for facility staff. Assists with the investigation, follow up, documentation and reporting of HIPAA events and Requests to Amend Medical Records in conjunction with Banner Health policies and procedures.
Provides financial support. Analyzes coding processes and results to ensure medical record documentation is complete so that accounts can be coded and billed; works with providers and leaders to develop and manage work processes that expedite the speed and correctness of proper documentation. Responsible for the adherence to annual departmental budgets. Monitors and analyzes the department schedule to insure appropriate staffing levels at all times, while remaining within budget guidelines. May prepare business plan(s) for capital requests for major expenditures.
Ensures compliance with Health Information requirements mandated by The Joint Commission; Centers for Medicare and Medicaid Services; federal and state laws and regulations; medical staff bylaws, rules and regulations; and regional and local policies and procedures. Collaborates with various departments including but not limited to Regulatory Compliance, Privacy and Security, Medical Staff, Clinical Informatics, facility (acute and ambulatory) leadership, IT, HIMS Coding, Human Resources, Administration, Providers, and finance. HIMS Sr. Manager is responsible for the oversight of the integrity of medical record documentation, data analysis, and reporting of the data.
This position may serve as Custodian of Medical Records. Gives depositions and represents the company in court proceedings as required by subpoenas and court orders. Works with Risk Management and Legal Counsel to provide timely response in litigated matters, and to ensure adherence to judicial proceedings (i.e.: subpoenas, depositions, court orders, search warrants).
Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of an Associates degree in business, healthcare administration, or related field. (Candidates currently enrolled in an Associates degree program may be accepted). Must have completed the educational requirements toward accreditation with the American Health Information Management Association.
Must possess 5+ years of relevant experience in HIMS, plus highly developed leadership skills, interpersonal skills and the ability to work collaboratively in a matrix model. Must possess a thorough knowledge of the Electronic Health Record (EHR) and associated computer applications and their applicability to the healthcare environment.
Bachelors degree is preferred. Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) certification in an active status with American Health Information Management Association is strongly preferred. Prior leadership experience as a Senior Manager preferred.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.