The Nursing Professional Excellence Manager supports nursing excellence across the health system. This includes Newark, Wilmington, and Cecil campuses, as well as ChristianaCare HomeHealth and the Medical Group of ChristianaCare. Nursing Professional Excellence is responsible for driving and coordinating all Magnet(r)-related initiatives across the organization. The focus of this role will be the achievement of organizational goals related to nursing excellence, multidisciplinary collaboration, patient experience, caregiver experience, and nursing professional practice outcomes. Are you up for the challenge?

Highlights:

• Contribute as an important member of our leadership team!.
• ChristianaCare's Newark and Wilmington campuses, Ambulatory Care, and HomeHealth are three time Magnet(r) designated!
• Work in a role that directly impacts the lives of our patients, staff & community!
• We offer a robust healthcare benefits package, generous paid time off, 403b, tuition reimbursement and competitive pay.

Essential functions:

Provide education to nursing leadership and direct care staff on nursing practice standards. Participate on the Magnet(r) steering committee and assist with efforts designed to identify evidence of nursing performance among various teams in order to facilitate improvements across the organization.

Lead the Transformational Leadership team in identification, evaluation, and writing of sources of evidence that meet the evolving Magnet(r) standards of excellence.

Serve as designated Strategic Priority Lead for patient experience goals related to service recovery and evidence-based best practices. Collaborates with executive system leaders to design, develop and deliver comprehensive experience improvement strategies for nursing and multidisciplinary colleagues.

Serve as program lead for the continued maintenance, updates and expansion of the Nursing Bundles for Exceptional Experiences to include ChristianaCare HomeHealth and the Medical Group of ChristianaCare. Facilitate and lead teams in achieving enhanced performance on existing evidence-based best practices in the nursing bundles to include: teach-back, nurse leader rounding, bedside shift report, purposeful hourly rounding, and quiet environments.

Provide organizational framework and program management leadership for multidisciplinary care delivery model of Relationship-Based Care.

Create and manage a nursing project repository including nursing research and clinical advancement projects that may be used as evidence for nursing excellence documentation for in the Nursing Annual Report and Magnet(r) re-designation documentation.

Act as a Magnet(r) Ambassador for community efforts to establish and maintain a nursing presence.

Establish a vetting process for CCHS nurse nominations, unit-level recognition awards, and scholarly abstracts for local, state, regional, and national awards.

Promote the use of technical software that supports and improves the transparency and ease of nursing communication.

Routinely monitor benchmarked data and serve as a resource for interdisciplinary collaboration in problem solving to improve patient care and patient experience, utilizing internally and externally benchmarked data.

Provide guidance and support to professional governance councils to ensure that caregivers are empowered to make meaningful, evidence-based contributions to decision making with regard to patient care and clinical practice. Provide education and guidance in the use of data to drive decision making.

Maintain oversight over the nursing policy management process ensuring policies are within evolving regulatory and legislative guidelines, up-to-date, and support extraordinary provision of nursing services.

Education and experience requirements:

• Completed BSN and Masters' Degree or Bachelor's Degree and Masters of Science in Nursing.
• Professional certification in a related nursing specialty required. Nurse executive certification preferred.
• Minimum 3-5 years recent nursing experience.
• Delaware or Multi-State Compact RN license.
• BLS required.