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DHTS:

Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems.

A 2018 'Most Wired' health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

Job Description

The Site Reliability Engineer is responsible for the Kubernetes services to support next-generation Duke Health clinical, research, and business applications. This includes assisting in the automation, configuration, optimization, integration, and maintenance of hybrid multi-cloud components in order to provide a seamless Kubernetes experience. The Site Reliability Engineer is a subject matter expert, who works with internal resources and vendors to use automation with CI/CD to advanced enterprise systems and technology solutions within Kubernetes; automate self-service platform services; on the DHTS IT Automation team to ensure successful deployment of applications and development pipelines using automation best practices.

Required Education and Work Experience

• Bachelor's degree in a related field or two years of equivalent technical experience required
• Kubernetes certification for OpenShift or other vended Kubernetes solutions.
• Current certification(s) for at least one public cloud provider (AWS, Microsoft, or Google Cloud Platform)
• Linux Certified Administrator

Required Skills and Experience

• Excellent written and oral communication skills
• Demonstrated ability and desire to learn new technologies and develop new skills
• Experience designing, implementing, and operating resilient, enterprise-scale, multi-tenant platforms and services on Kubernetes.
• Experience automating core virtual infrastructure (cloud experience preferred), such as containers, virtual machines, databases, networking, security monitoring and administration on Kubernetes.
• Excellent customer service skills
• Excellent critical thinking, troubleshooting, problem solving skills
• Proven ability to analyze customer requirements and translate into effective solutions
• Experience with container-based and orchestrated deployments (Docker, Kubernetes)
• Experience working in an Agile/DevOps environment and Agile backlog management
• Experience automating tasks using Terraform, Ansible, python, and PowerShell
• Experience developing standards partnering with Engineering, application developers and administrators, and other stakeholders to select appropriate technical solutions
• Understand network topologies, firewall rules, certificate management, load balancing
• Infrastructure as code (Terraform) experience
• Experience working in compliance environments preferred

Work Performed

• Automate, implement, and operate Duke's services and product offerings, with a focus on automation framework to produce infrastructure as code, and